Navigating Today’s Economic Reality with Purpose

Navigating today’s economic reality with purpose requires business owners, leaders and professionals to understand what they want to achieve, why and how they will reach their destination. Your purpose is your why. Why you want to achieve specific results; why you want to product/deliver specific products/services; why this is important to all of your key stakeholders (your business, your shareholders, your customers, your employees, your suppliers, your community).

Knowing your why is the first step in building a resilient business. Next, it is important to understand what is happening around you – what factors can you control, and what factors are out of your control. Over the past three years, the covid-19 pandemic has controlled many factors we have faced. Today, globally we are facing high inflation, a labour shortage and a pending recession. Our success, particularly in the short-term, is determined on how we react to each of these factors.

Giving the significance of these three key external factors, are you feeling like you are moving from one challenge to the next with no time to work on your business? Have you experienced changes in what and how customers are purchasing from you? Is the labour shortage impacting your ability to deliver?

Taking the First Step — A Plan

A reactionary system, where you’re working in your business won’t enable you to get the upper hand and navigate today’s reality successfully. Instead you will remain twisted in the weeds. As a business leader, it is vitally important for you to set aside some time, as difficult as that may seem, work on your business. During this time you will want to assess where you are today and where you want to go, how you will get there and what action steps you will need to take so that you limit the negative impact of today’s economy, while being more aware of, and capitalizing on opportunities that arise.

Navigating Today's Realty on Purpose

According to Devesh Dwivedi, Senior Business Advisor, BDC Advisory Services, in order for a business to face the uncertainty we are facing globally, business leaders need to have a great plan. In fact, if you don’t have a plan you will not reach your destination (aka the results, outcomes you want to achieve).

Creating a strong and effective plan is not a one time activity devised from a strategic retreat. Instead, your plan is a living document which requires you to answer key questions based on today’s reality. It also must be reviewed and updated regularly. Too often business and strategic plans are created and placed on a shelf or in a computer folder never to be looked at again.

Areas to Cover in Your Plan

To make the most of the time you have available, there are five key areas that make the most sense for you to focus on to put your best foot forward.

1. Value Proposition

Your value proposition, also known as your unique selling proposition (USP) identifies how you are different and better than your competitors. What extra value do you bring to the table that others do not? When asked, many businesses claim the same 3 factors — lowest price, better product/services, great customer service. These do not set you apart. It may take you more time and a deeper dive to really identify your true value proposition! Working with a business consultant or coach may be of help.

2. Reach

Who do you serve? What are your customers’ buying habits — today not last year? Where are they buying i.e., in store, at events, or online? How are prices and inflation impacting your customer’s buying habits? Are they buying the same items or have their wants and needs changed?

These are some critical questions to ask yourself that will help you identify if you are in fact reaching your customers effectively where they want to buy, and are you offering what they want or need. With a global shift of customers buying more online, do you have a clear strategy and plan to address this growing shift?

3. Feasibility

Taking a hard look at today’s reality and evaluating how you are sourcing, producing and delivering supplies, resources and products/services is important. This will help identify where you are experiencing gaps or have opportunities for improvement. Here are a few questions you can ask yourself. What is the current reality that you are facing? Is your business producing and delivering your products and services with the greatest efficiency? What steps can be improved or automated to save time and resources while delivering great customer service and/or supporting your team? Have you been experiencing disruptions in your supply chain? What about recruitment and retention? How are you attracting and retaining employees, and keeping them happy?

4. SWOT Analysis

Conducting a SWOT analysis enables you to assess the risks and opportunities that your business currently faces – both internally and externally. Once you conducted this assessment, you can then prepare for the risks and capitalize on the opportunities.

5. Set Your Priorities

With everything we are facing as business leaders, we can’t do it all. We have to identify what is the best use of our time, energy, resources and will create the most effective outcomes. Priorities can be set based on how quickly efforts create high quality results and which take advantage of opportunities that you are facing right now. Alternatively, you can look at longer term changes that will take more time, money or effort to achieve the results you want.

Lastly, Your Action Plan

Now you have assembled key information into your Plan, it is important to identify how and when you will execute changes needed to deliver the outcomes. Until a plan is executed it is a dream. Unfortunately it won’t get you to your desired destination through osmosis. Your action plan is most effective when it follows the S.P.A.R.K framework.

Set Your Goals (Destination)

Plan — Identify which tasks need to be done, who is responsible for each task, the timelines associated with each task, what resources you have available (realistically, not ideally), and how you will monitor the results so you know when you succeed.

Activate Your Plan — Execution of your plan is critical to positioning your business for short and long-term success in a volatile economy.

Review Your Progress — Not everything works as planned so its important to regularly monitor the steps being taken and the outcomes that result. If gaps are identified or problems arise, the action plan needs to be adjusted and reimplemented until you achieve the desired results.

Kaizen — Kaizen is the Japanese term for continual improvement. What actions will you need to take to continually improve your business to be successful. Leadership and communication will be pivotal components to this phase of the process. Continual improvement happens most easily when systems and people work together for a common outcome and meet the wants and needs of your customers, and other stakeholders.

What’s Next?

Do you have a business or strategic plan? Is it current? Is it positioned to help you navigate the current economic reality so you can be agile and purposeful in the actions you take to achieve the short and long term results you intend?

If you don’t have a current plan, or require some support in getting it done and executed, don’t leave things to chance! Let’s figure out how you can build resiliency, efficiency and success into your business. I invite you to book an Ignition Call to learn more on what we offer and how it can assist you.

Building a Sense of Belonging

No matter what group we are connected to, each of us wants to feel like we belong — in our family, with our friends, our colleagues at work, or in other groups we associate with.

A sense of belonging is defined as a safe place where you feel accepted and included by others for who you are. You belong to something bigger and better than yourself.

A sense of belonging is a strong human need. Without this need we would live solitary lives and our feelings of being “an outsider” or “different” would not have the value we now feel.  During the pandemic lockdown we saw this need come to the fore.  People were frustrated, or even angry, when they couldn’t get together in person, all because this need wasn’t being met.

We have seen this need for belonging as a catalyst for youth joining gangs or religious groups who can radicalize their beliefs. When asked why they joined, it frequently is because they felt welcome and “like family”.  We also hear from those who attempt suicide that they feel lonely, alone, or they don’t belong.

A Sense of Belonging

In the workplace (or any group you lead), it is important for us, as leaders, to build a strong sense of belonging. It is not something you can just leave to the individuals in the group. It also something that creates a sense of value for each employee.  In fact, research has shown that Gen Z’s have a higher need for appreciation and recognition for the value they bring, along with their uniqueness.  Failing to fill this need, leaves them feeling insecure, uninspired and more likely to look for a new job.

Research by the organization “Great Place to Work” reveals that when employees experience belonging in the workplace they are:

  • 3 times more likely to feel people look forward to coming to work
  • 3 times more likely to say their workplace is fun
  • 9 times more likely to believe people are treated fairly regardless of their race
  • 5 times more likely to want to stay at their company a long time.

On a business side, their research also found that inclusive organizations grow revenue more than three times faster than their less-inclusive rivals. That should be a great incentive in and of itself.

So, how do you build a sense of inclusion and belonging in your workplace?

1)  Treat everyone equally.  This may sound logical and somewhat simple however that is not often the case in many workplaces.  As a leader, when you value each person and what they bring to the organization regardless of race, gender, sexual orientation, role in the organization etc. you set yourself up as a role model. It sets the tone to include everyone as they are. It also builds trust, respect and happiness. We are all unique and it is this diversity and inclusiveness that brings the greatest value to each group.

2) Empower employees to take initiative and to bring forward their ideas. Delegation is one great way to empower employees to use the skills they possess as fully as possible.  It demonstrates you have confidence in them. It also frees your time and energy to be able to offer positive feedback, assistance where needed and create a sense of pride. I always say that the team do the work, so their thoughts on making improvements are very valuable and can lead to some amazing savings in time and redundancy.

3)  Create a mentorship program. When employees are partnered together, it builds a connection that leads to a great sense of belonging. Mentorship between employees inspires to use existing skills, or to develop new ones, that will prepare them for career advancement or greater joy in what they do. It also offers an opportunity for employees to share their feelings of isolation or loneliness with a fellow employee so they can find a solution for it.

One great way I use regularly is what I call “Rounds”. I’ve been doing this since my days in food services when my team was located in various locations on campus. I would drop in to see each employee everyday, or at least every two days just to say hello, ask how they are doing (personally and at work), and I engaged in conversation that related to something I learned about them ie family, hobbies, follow-up about their ideas etc.  In the beginning, people were sceptical but this soon became a great way for me to connect, build a sense of belonging and trust, while engaging them. As an introvert this was a huge challenge in the beginning but I knew it was important as a leader, so I just did it!  Now, it’s my norm.

If you are ready to increase the impact of your leadership, build skills in nurturing team members, or explore ways to boost business and worker success at the same time, book a call with Catherine to explore how she can support your efforts.

Leadership & “Hitting the Wall”

social purpose leadership leads to business growth

Entrepreneurship and leadership have two key common features – 1) forging ahead into new horizons and 2) inspiring others to follow your lead. When you take the step out of your comfort zone into the new frontier, you inevitably will face your fears (those inner gremlins), go where you have not gone before, find solutions to challenges, navigate obstacles and more. All of this plus running your business so that it delivers on your promise of a high quality product/service with a positive customer experience, and business thrives.

The roller-coaster ride can be exhilarating, common-place, mundane or frustrating. There are times when new ideas, opportunities or solutions come flooding in faster than you can deal with them. Other times, the pace of play is just right.

However… there are also times when you are taking action, working hard and bam!… you are going nowhere fast! You feel like you are on a hamster wheel. You start questioning yourself. You may look to break what used to work but isn’t right now. Or, are you ready to walk away?

If you are facing these situations, you are not alone.

There are often four key areas that my clients, leaders just like you, have found challenging when a change in course is needed. These areas need to be addressed in order to shift from “stuck” to “go”. Then once you begin to move forward, you can build the momentum you truly want in your business.

Lack of Business Clarity

First, get clear on why you are in business. Then you want to be clear on your ideal clients are. What problems do your clients have, and what results can your clients achieve when they work with or buy from you? A lack clarity is can plague your efforts to grow when you are unsure of your purpose, vision and mission… or all of the above!

Uncertainty around What to Do

Are you unsure of what next steps to take? Uncertainty can lead to overwhelm or a lack of focus. As a leader, you may not have a peer within your organization to brainstorm with, bounce ideas or receive new perspectives. This is where your network or a coach can really be a difference maker. When you are able to create focus and align that with your purpose and what your client wants and needs from you… bam! the next steps will unveil themselves.

Are You Wasting Time or Resources?

Poor time management and inefficient systems are ties that may be holding you back. If you are spending so much looking for information needed in your client’s journey, or you don’t have a good handle on how you, or your team, need to spend time you can’t move forward. Effective back-end systems, and sound time management will enable you to deliver superior customer service, a positive experience and the results your clients want. It is here where adopting new ways of doing things can feel overwhelming when you don’t look at the bigger picture and identify the step-by-step implementation approach. But…oh how good it feels when everything works as planned.

Under Funding

A fourth key “wall” experienced by leaders like yourself is not having enough money to fund the business. Are you struggling to pay yourself, your team, or your suppliers? Have you been able to create a “rainy-day fund” to weather cash flow ups and downs? When you spotlight your top revenue sources & cash leaks, and build a fund to manage your cash flow you will be able to identify what actions you need to take to lead your biz from red to black.

Are You Ready to Knock your Walls down?

Do any of these “walls” sound familiar? I think every business owner and leader I have met has hit one wall or another. Those leaders that successfully find a way to knock that wall down or go around it, reap the greatest benefits from their efforts. Most reach out to mentors, coaches, boards of advisors, their team or trusted colleagues. In fact, very few if any of the most successful business leaders, can break through the wall alone.

If you a forward-thinking, purpose-driven leader, professional or business owner who is:

  • feeling frustrated because your efforts are going no where,
  • tired of trying to find a solution on your own,
  • unsure about what next steps to take, or
  • wanting to explore new ideas, create a plan, pivot, reposition or repurpose, and
  • motivated to take action to create a sustainable, profitable future

the Ignite Momentum group coaching program is for you!

If you aren’t ready to end the inertia you’re experiencing so you can experience the thrill of momentum again … Ignite Momentum is NOT for you.

What is inaction costing you and your business?

You don’t have to take action alone! Register now for our January 2023 cohort!

On the Edge with April Mahoney: Shining a light on Social Impact Organizations

I had such a great conversation with April Mahoney on February 22, 2022 talking about social impact organizations. We shared so many insights around social impact in for-profit and non profits in our conversation. I hope you will enjoy it.

If you are interested in the membership program I mentioned, learn more here.

The Impact Business Blueprint course is for you if you want a thriving organizations (for-profit or not-for-profit) that attracts great investors, great employees, great customers or donors, and you want to be a great business citizen and have an impact on your community and the world. Live training starts March 16, 2022, however the online self-directed program is available in mid-April. Register for the online course before April 7/22 and get a bonus 6 month membership in Activate!

Building a Successful Business Through Diversity

In this Marketing for Good podcast episode, host Erica Mills Barhardt and I had a stimulating conversation on how leaders can make an impact.

Listen Here

This conversation covered the following:

◾ The benefits of leading from behind the scenes.

◾ Successful networking as an introvert.

◾ Understand and embracing the cycle of the event.

◾ Building a team of diverse backgrounds for a better team. 

Key Takeaways:

✔ As a leader, it is important to get involved in the business of meeting people with a mindset of being of service.

✔ Know yourself and be aware of how you need to recharge.  This is particularly important if you are an introvert or ambivert.

✔ Be a purpose-driven leader and business owner to build a strong and engaged team.

✔ As a leader help everyone to shine individually and as a team, not one more than another.

Are You “Hitting the Wall”?

Entrepreneurship and leadership have two key common features – forging ahead into new horizons. This requires you to face your fears, go where you have not gone before, find solutions to challenges, navigate obstacles and more… all while you deliver on your promise to deliver a high quality product/service with a positive customer experience, while running your business.

The roller-coaster ride can be exhilarating, common-place, mundane or frustrating. There are times when new ideas, opportunities or solutions come flooding in faster than you can deal with them. Other times, the pace of play is just right.

However… there are times when you are taking action, working hard and bam!… you are going nowhere fast! You feel like you are on a hampster wheel. Start questioning yourself. Look to break what used to work but isn’t right now.

There are often four key areas that my clients have found challenging where a breakthrough was needed.

First, getting clear on who is their ideal client, what problems their clients have, and the results clients achieve when they work with them. Alternatively, they are unsure of their purpose, vision and mission… or all of the above!

Second, they are unsure what next steps to take. This is often associated with overwhelm or a lack of focus. When we create the focus and align that with purpose and client wants and needs… bam! The next steps unveil themselves.

Poor time management and inefficient systems are ties holding business leaders back so they are unable to keep moving forward. Adopting new ways of doing things can feel overwhelming when you don’t look at the bigger picture and identify the step-by-step implementation approach.

The other key “wall” is not having enough money to fund the business, the owner and their social impact efforts. Spotlighting top revenue sources, cash leaks and where to take action can turn your biz from red to black.

Does any of these “walls” sound familiar? I think every business owner and leader I have met has hit one wall or another and those that successfully find a way to knock that wall down or go around it, reap the benefit of their efforts. Most reach out to mentors, coaches, boards of advisors, their team or trusted colleagues. In fact, very few of the most successful business leaders, can break through the wall alone.

Our Breakthrough Huddle is a short, 45 minute focused working session where we pull up our sleeves, cut to the chase and create your breakthrough so you can create the action plan to move forward, grow, innovate and crush the obstacle or use it as a launch pad to something new and better.

If you a leader, entrepreneur or business owner who is:

  • feeling frustrated because your efforts are going no where,
  • tired of trying to find a solution on your own,
  • unsure about what next steps to take, or
  • wanting to explore new ideas, create a plan, pivot, reposition or repurpose, and
  • motivated to take action to create a sustainable, profitable future

the Breakthrough Huddle is for you!

If you aren’t ready to end the inertia you’re experiencing so you can experience the thrill of momentum again … the Breakthrough Huddle is not for you.

What is inaction costing you and your business?

Navigating Change with Purpose

Have you been feeling a bit out of sorts lately? Wondering how you can regain your focus, purpose and routine? Change has a way of pulling the rug out from under you. More so when the change comes with so many unknowns and for which you have no control.

Here are some tips for navigating our rapidly changing business world –

  1. Recognize that what is happening around you is out of your control, however, you can take positive steps to be safe, be well and have a positive impact. That includes: staying home and only going out for essentials ie getting groceries; keeping a 2 m (6 ft) distance between yourself and others; and washing your hands frequently and thoroughly.
  2. Ground yourself every day by reflecting on your purpose and your values. These are your north star — your non-negotiables! Grounding yourself to what is most important brings a natural calming influence.
  3. Create a daily routine for yourself – personal and business. Working from home can be challenging if it is not your usual place. You may have additional distractions than normal. I use time blocking. I block off 1-2 hours for work activities then 1 hour for personal. I repeat this pattern during the day. It helps give a sense of balance, accomplishment and calm.
  4. Set goals for yourself – daily, weekly and monthly. Don’t let today’s situation prevent you from looking forward. Although we have many unknowns, there will be an end and a new normal. Now is the time to prepare for that. Like anything, it may need to be tweaked or implementation delayed, but that’s easier than revving up from a dead stop. Check out our Goal Strategy Success program to guide you through our proven goal implementation process.
  5. Stay connected. As a business owner, stay connected to others in your network. Communicate with your team, your clients, your suppliers. On a personal note, reach out to family and friends. We are all in this together. When you stay in touch, reconnect with people you have lost touch with, you will not feel isolated, alone or out of sync.
  6. Lastly, stay visible. They always say, the time to increase your advertising is during a recession. We may not be in a true recession, but we are in a down time for normal business activities. How can you be more visible to your clients or ideal potential clients? When things return to normal, people will remember you as everyone else ramps up!

Our resilience as entrepreneurs and business owners may be challenged today, however we are more prepared for uncertainty than many others in the world. Take steps everyday to align, activate and advance your business efforts so you can ride the wave we are on, and return to leading a profitable business soon.

If you are looking to work with a mentor who can work with you to navigate the changes you are facing and to prepare for the next phase, we have programs that can assist you. Our programs include: group coaching, mastermind groups, VIP Strategic Intensives, Strategic Huddles and more!

Complete our application and book your complimentary Ignition Call and we will explore if our programs are right for you.

Creating IMPACT in today’s Turbulent World

How are you doing in today’s changing and turbulent world? Today, more than ever, I believe our ability to create a positive impact through business can be our guiding light.

Hi, I’m Catherine Rocheleau, founder of Ignite Leadership International, host of the Purpose-Driven Leadership Summit, and the creator of the IMPACT Business Blueprint online program.

I work with socially-conscious and purpose driven leaders to align profit and purpose so they can create great cultures that inspire impact-driven employees to do great work in the world.

It is hard to go through our day without facing the implications of the enormous impact of COVID-19.  It’s impact on our ability to conduct business, deliver goods and services, and plan for the future.

Change is challenging at the best of times.  When we have so many unknowns, risks greater than we ever anticipated, unforeseen circumstances that are pulling the carpet out from under us, and our employees, customers, suppliers and our community, it is easy for panic and fear to set in.

As a business leader, I believe we have to step forward and be leaders.  We don’t have to have the answers. We may feels like our world is crashing, yet, we have a responsibility to our teams, ourselves and our business to take a deep breath and hit the pause button – if only for a minute or two.

As each of us, as leaders, takes a minute or two to pause, we can start the shift – the shift to one of calm, thoughtful perspective, and openness to accept what we cannot change, take action on what we can, and keep an eye on the future and what we can become. 

Most importantly we can also recognize how we can have a positive impact on the world around us. Yes, opportunity abounds. 

I encourage you to take a moment to recognize what steps you can do to make the world a better place.

We have been asked to engage in social distancing and self-isolation depending on potential exposure.  Right now, I am in the middle of my 14 day self-isolation period after travelling from Vancouver to LA for a conference.  I believe it’s the one thing I can do to help flatten the curve in the spread of the virus.

In light of the cancellation of in-person events, how can you deliver products and services to existing customers in new or more innovative ways?

My business can continue to operate virtually with my global market.  Some programs I offer have moved from in-person to virtual, without skipping a beat, and without a loss of value.

The up-side, I have been able to adjust my pricing as my costs are lower and this benefits my clients without harming my business – a win-win situation.

Another great idea is exploring how you can spread payment terms over a longer period of time to help reduce the financial burden of your clients.  When we can maintain a continuity of business, we create some stability for everyone we impact.

If business has slowed to a crawl, is it time for you to take time out to work ON your business instead of IN your business?  Would a strategy session or coaching help you get clear on next steps, any areas to pivot, and on creating a positive future.

For those of you who have employees or sub-contractors, working remotely can present challenges, however there are tools like zoom, trello, and so many more that can facilitate collaboration.

Delegating clearly with designate job duties, milestones and expectations will foster a sense of calm and prompt the right use of time for everyone.

Communication is critical between team members at any time.  However, when you are engaging in social distancing and remote working conditions It is even more important.   I recommend you implement daily huddles as a way to check in, set priorities, identify bottlenecks and opportunities, while also celebrating successes.  Huddles are easy to lead, easy to participate in, they are also time efficient and deliver a high ROI.  This is definitely a triple-win strategy.

Reach out to colleagues, clients and suppliers. Is there some way you can assist them? How can you work together to keep business operating during this volatility?

What about your impact initiatives?  Can you tweak them to help front-line agencies and causes that are struggling to remain afloat?

Can you transition cost savings incurred by operating virtually and not communiting or travelling to different locations, into donations to help non-profits.  Can you volunteer your time or expertise?

Linking your business successes, even in hard times, to your impact strategies creates a positive ripple effect that benefits your business, and all your stakeholders.  Be a leader.  Take positive action!  Make an impact!

Be safe. Be Healthy. Be Kind… and let’s make a positive impact in the world to make it a better place.

If I can assist you please do not hesitate to book a consultation call so we can explore options that work for you.

Love is in the Air… How to Create a Happier Workplace

With Valentine’s Day upon us, there is lots of talk about happiness and love happening.  This got me thinking about a very important factor important to every manager, leader, business owner and CEO.  In fact, with employee turnover running high, and unemployment rates at very low levels, employers who want to attract and retain top people need to look beyond traditional methods.

So, what does employee happiness mean?

According to The Chief Happiness Officer BlogHappiness at work is  “the extent to which employees feel good about their jobs”
How does employee happiness differ from employee engagement?  

The Chief Happiness Officer Blog defines employee engagement as ” the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.”

These two factors are very much inter-related.

Numerous research studies have linked employee happiness with increased levels of employee engagement, productivity and creativity.  Productivity increases from 12 – 30% so its not insignificant.

When an leader, supervisor or employee is happy with the work they do and the workplace culture, they feel valued, want to contribute and will give extra effort.  They have reduced absenteeism, lower turnover and treat your customers better.  All of this impacts your bottomline.

If fact, I remember a time when my team asked me what was wrong. I tried to reassure them all was well, the questions were asked over and over.  What I didn’t realize until that moment was that my unhappiness with my boss and my work was negatively impacting them,  This prompted me to really focus on being a great leader and to deal with issues around my position differently.  Interestingly enough, I chose to walk away from that role and organization and enter the world of entreprneurship three months later.

What about Entrpeneurs?

If you are an entrepreneur, your happiness also impact your success.  Interestingly enough, many entrepreneurs report higher levels of happiness than their counterparts in regular jobs.

I love this statement by Steli Efti, “Entrepreneurship is an amazing and adventurous journey, as well as an intense growth experience. It’s a blessing to work on new ideas, solve big problems, and create something from nothing.”

If you don’t love what you do, why are spending so much time and effort to make it work?  If you’re not happy, how is that impacting your creativity, your passion, your energy level?

Creating a positive work environment for yourself, working on what you love and finding time for you can be critical to your business success.

Happiness Leads to Success

After years as an entrepeneur, and having worked with clients and their teams, we all have ups and downs in our work and in life. When we create a positive work environment for ourselves and those around us, we all do better.

Happiness isn’t wearing a smile all the time, or laughing, or exuberant behaviour.  Instead, it results from a string of positive experiences. Sometimes, anger or frustration peek up, but do not deter from happiness – they may in fact clear the air and improve happiness.

What leads to Happiness in Business?

1.  A strong sense of purpose.   Organizations with a clear purpose that aligns directly with their values are more likely to create a meaningful workplace where employees are happier and more engaged.

2. Flexibility and Input.  Organizations who embrace employee development, allow for employee ownership of their job related task, encourage employee input or allow flexibility in work hour are happier places to work.

3.  Authenticity.  Employees who are authentic, not putting on “an act” at work are more resilient and therefore they can navigate the ups and downs that naturally occur, and they tend to be kinder and more of a positive asset to the team.

Cultivating a strong team with a positive work culture where employees love to work is key to a sustainable bottomline. Contact us to explore how we add value to your team.

Creating a Profitable, Purpose Driven Business

On September 17, 2019 I had the honour to present to the Vancouver Business Network. Here’s my presentation.

I’m on a mission to change the world through business, by changing the world. If you want to create change, be on purpose in your business, and attract loyal customers and talented team members, let’s chat.

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