The Power of Words

Last week I was reviewing some on-line articles and one article “Top Companies are Guided by These Three Best Principles”  got me thinking about how key communication is within any organization – virtual or traditional.  As I write this article I am working with a client to implement significant changes in how the entire team functions at every level of the organization.  Key areas that have suffered include communication and collaboration.  The breakdown that had occurred was having negative effects on staff engagement, inter-departmental cooperation, and the quality of work performed.  Employees were feeling under-appreciated, stressed, and frustrated. [Read more…]

Bad Decision or On-Track?

Today I have heard a lot of discussion on the radio surrounding the Hockey Hall of Fame announcements and the induction of  Pavel Bure – a former Vancouver Canuck.   Pavel Bure was recruited by the Vancouver Canucks just prior to his defection from the Soviet Union in the early 1990’s.  Pavel was known as “The Russian Rocket” and demonstrated his phenomenal skill while wearing the Canucks uniform. (sidebar:  I was thrilled to have watched him live on several occasions).

Pavel wasn’t a typical Canuck in that he wasn’t a major contributor to the community.  In my opinion, the Vancouver Canucks have set a high expectation on their team, and management, and their participation in community and charity efforts.  This can be quite different than other teams who have a lower bar in place.  Add to that, Pavel’s rocky departure from the Canucks.  Two years ago, Vancouver retired the jerseys of three key players in Canucks history and added others to a newly created Ring of Honour.  Pavel was not chosen for either.

At the time, I remember writing a blog post on how honourees were chosen.  Hockey skill,  leadership, community (social) and team contributions were all key factors.  Each of the players chosen unquestionably met each of these criteria.  Roll ahead to today.  Pavel Bure was inducted into the Hockey Hall of Fame.  He was arguably one of the best goal scorers of all time, so from that perspective a good inductee choice.  Sportscasters spent the day questioning why Bure hadn’t had his jersey retired or been added to the Ring of Honour.

How does this hockey story apply to you as a business person?
If you have established criteria for a particular role or recognition award that reflects your values, do you ignore some of those values and only focus on one component of the criteria to recognize an employee or co-worker?
I contend that an organization is only truly successful when their values are integrated into every aspect of their business activities.  These values are not just words on a wall, but living and breathing components of every action embraced and demonstrated by all levels of the organization.

I have been working with a client of mine on a project where the work we were doing had to truly integrate the four key values of the organization.  This made our work so interesting and provided a great “bar” to measure our work against.  It added life to what otherwise may not be “alive”.  Over the past year while I have been working on changes within my own business I have become very clear on my own values and they have become strong determinants in deciding what work to take on, who I work with, what I do and what I wish to project to others.

Are you really clear on your own personal values?  Do you know the values of your business (or those of your employer’s business)?  Are these values integrated into every component of the organizations activities, culture and decisions?  If no, why not?

Next Steps
1.  Become very clear on what your personal values are?  Evaluate how these values fit with your employer or business values.
2.  Identify ways to integrate the values of your business/organization into decision making, actions and the overall culture.
3.  Take steps to recognize when values, decisions and actions are all in alignment!  How does that look/feel and what does it mean to you and your team?

So, should Pavel Bure have his jersey retired?  I don’t think so because he didn’t embrace all of the components so important to and reflected in Canucks who embraced their values and culture.

New Resource for Biz Professionals

Every day I hear clients and colleagues describe how their efforts on social media are underwhelming, frustrating or why they don’t have time to learn how to use it.  Is this you?

I was an early adopter with social media and I learned as I went along.  Because I was using a variety of  social media platforms and learned quickly, I have been asked by clients, colleagues, and friends to help them. [Read more…]

And Your Answer Is…?

Can a Coach Help You Succeed?

Is a Coach Right for You?

As I have been growing my new business, I have been asked by many people why a person would hire a coach, and what I bring to the table that would benefit my clients.  These are great questions and ones worth responding to… so I am taking the liberty to respond in this article.

What is a Coach?
According the the Sherpa Executive Coaching Survey, “Executive coaching means regular meetings between a business leader and a trained facilitator, designed to produce positive changes in business behavior in a limited time frame.”  Sherpa also indicates that business coaching is the new term for business consulting, whereby the Coach works to develop a clients knowledge and skill.  Regardless of which type of coach you want, a coach will facilitate a positive change on a set schedule in a limited time period.   A Life Coach focuses on your personal life and relationships, rather than on business activities and business behaviour. [Read more…]

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